This research investigates the endocannabinoid system as a potential target for improving chronic pain management. Early findings show that people with higher blood levels of endocannabinoids are less sensitive to heat pain. The work could contribute to more personalised treatments, reduce reliance on existing approaches, and lessen healthcare costs.

This research investigates whether redirecting children with non-urgent conditions from crowded emergency departments to community healthcare appointments can reduce waiting times. Through program evaluation, stakeholder interviews, and simulation modelling, it demonstrates that carefully designed redirection programs could safely improve patient flow, reduce delays, and enhance care for children and families.

This research explores how redesigning onboarding experiences for contact tracing apps can improve public understanding, trust, and adoption. Through co-design workshops with experts and smartphone users, it identifies strategies that better explain privacy practices, personalise user choices, and reinforce community participation to strengthen future pandemic responses.