This research investigates whether redirecting children with non-urgent conditions from crowded emergency departments to community healthcare appointments can reduce waiting times. Through program evaluation, stakeholder interviews, and simulation modelling, it demonstrates that carefully designed redirection programs could safely improve patient flow, reduce delays, and enhance care for children and families.

This research uses agent-based modelling (ABM) to simulate infectious disease spread in regions like Nigeria, enabling policymakers to predict outbreaks, test interventions, and allocate limited resources proactively. The low-cost modelling approach supports governments with constrained budgets and offers a sustainable, data-driven tool for preventing large-scale infections and improving global public health.