This research explores how hospital kitchen, laundry, and cleaning staff experience mandatory safety training. Through immersive fieldwork, the researcher found that current online modules are irrelevant and ineffective. Workers possess crucial experiential safety knowledge that training ignores. The project will co-design new, practical, worker-centred training to meaningfully improve workplace safety.

My research investigates how families manage temporary feeding tubes at home. Using journey mapping with 30 families, it reveals overwhelming routines, safety fears, isolation, and lack of support. The findings expose major gaps in healthcare communication and training, highlighting the urgent need for better systems to help families thrive beyond “plan, prep, feed, clean, repeat.”