This research investigates cognitive diversity in software engineering. Through eye-tracking and think-aloud studies, it shows that engineers approach problems differently, while existing software tools often favour particular thinking styles. Designing more inclusive tools could improve performance, broaden participation in decision-making, and reduce unintended bias in the technologies we build.

This research explores how redesigning onboarding experiences for contact tracing apps can improve public understanding, trust, and adoption. Through co-design workshops with experts and smartphone users, it identifies strategies that better explain privacy practices, personalise user choices, and reinforce community participation to strengthen future pandemic responses.